References

The Review
Sitepoint. (2014). Retrieved from URL
Statcounter.  (2017). Retrieved from URL
Nielsen., J. (1999). Do Interface Standards Stifle Design Creativity? Retrieved from  URL

Provisional Personas
Irish Universities Association. (2015/2016). Sectoral University Statistics. Retrieved from  URL
Dun Laoghaire Institute of Art, Design & Technology – IADT. (2015-16). Annual Report. Retrieved from URL
PEW Research Centre. (2010). Email vs. Social Networks. Retrieved from  URL
Eurostat. (2015). Being young in Europe today – digital world. Retrieved from  URL
Norman, D. (2004). Ad-Hoc Personas & Empathetic Focus. Retrieved from  URL
Cooper, A. Reimann, R. Cronin, D. Noessel, C. (2014). About Face. When resources are limited:provisional personas, 3, 97.

Problem Identification
Nodder, C. (2017). Learn UX Design Techniques, Experience Mapping. Retrieved from  URL
Preece, P. Sharp, H. Rogers, Y. (2015) Interaction Design: Beyond Human-Computer Interaction Paradigms, Visions, Theories, Models and Frame Works, 2,58. (4th Edition)

Problem Domain: Email
Sutcliffe, G., Maiden N., Minocha, S., Manuel, D. (1998). Supporting Scenario-Based Requirements Engineering. IEEE Transactions on Software Engineering, VOL. 24, No. 12
Retrieved from  URL

Scenarios
Preece, P. Sharp, H. Rogers, Y. (2015) Interaction Design: Beyond Human-Computer Interaction, 10,373.
Cooper, A. Reimann, R. Cronin, D. Noessel, C. (2014). About Face. When resources are limited:provisional personas, 4, 115.

Iterative Design
Whittaker, S. Matthews, T. Cerruti, J.  Badenes H. TangAm J. (2011). Am I Wasting My Time Organizing Email? A Study of Email Refinding.
Whittaker, S. Sidner C. (1996). Email overload: exploring personal information management of email.
Kerr B. (2003). THREAD ARCS: An Email Thread Visualization.

Heuristics Analysis
Nielsen., J. (1995). 10 Usability Heuristics for User Interface Design. Retrieved from  URL
Nielsen., J. (1999). Do Interface Standards Stifle Design Creativity? Retrieved from  URL
Cooper, A. Reimann, R. Cronin, D. Noessel, C. (2014). About Face. When resources are limited:provisional personas, 11, 265.

 

 

 

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