For the testing of the first iteration of our prototype, we had already agreed upon what scenarios would be best to test and the documentation needed while testing. I personally had difficulty testing on mobile due to technical difficulties so opted instead to test purely on the desktop.
We tested independently and then later compared our results.
Participants overview
As part of my testing I tested with a total of six participants. Initial interviews involved family members (participants 1-3, table 1), these proved to be too informal resulting in interruptions and divergence from the tasks by participants. They proved not to be a total loss as it was possible to compare them against the earlier observational tasks performed by these participants and also acted as excellent preparation for myself.
Number | Age | Experience | Gender |
1 | 64 | No Experience | Female |
2 | 68 | Beginner | Male |
3 | 39 | Average | Male |
4 | 28 | Average | Female |
5 | 32 | Expert | Female |
6 | 34 | Expert | Male |
Table:1 Participants overview
Software
Various software packages where trialled such as Screenomatic and Lookback, due to licensing issues and hardware requirements Camtasia was selected.
Results
Due to users 1-3 videos not really being of presentable quality I will only show actual video and data results from users 4 – 6. For the full results which include all users please view the document at the following link, User Test results and Testers Notes
User #4 Test
Date: | 17 / 01 / 18 |
Location: | Office |
Time: | 8min 46 sec |
Experience | Average |
Have you seen this site before? | No |
Just from looking at this site, what kinds of information do you think you could get from this site? Please be specific. | It’s a cinema website |
Table 2: User #4 details
Scenario #2 | |
Observations: |
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Pathway: |
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Table 3: User #4 Results
User #4: Exit Questions/ Impressions
- What is your overall impression of the site?
- Good, clear, pictures would have made it easier
- What is your impression of the filter functionality?
- Didn’t see it
- Do you feel this site is current? Why?
- Yes, grid layout, blocks of content.
- What did you like best about the site?
- Times clear and upfront and buttons, seats food and tickets not there till needed. Big buttons. Being able to see food in advance
- What did you like least about the site?
- Our screenings caused confusion and felt foolish as movies were already there
- Is there anything that you feel is missing on this site? (Probe: content or site features/functions)
- Ratings for movies, release date might show how busy cinema might be.
- If you were to describe this site to a colleague in a sentence or two, what would you say?
- Quick
- Do you have any other final comments or questions?
- Main navigation items unsure of their relevance search what does it do. Quick would have been useful if enabled.
- Main navigation items unsure of their relevance search what does it do. Quick would have been useful if enabled.
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User #5 Test
Date: | 17 / 01 / 18 |
Location: | Office |
Time: | #2=2min 42 sec & #3=1 min 20 |
Experience | Expert |
Have you seen this site before? | No |
Just from looking at this site, what kinds of information do you think you could get from this site? Please be specific. | It’s a prototype or wireframe for a cinema website |
Table 4: User #5 details
Scenario #2 | |
Observations: |
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Pathway: |
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Table5: User #5 Results
Exit Questions/User #5 Impressions
- What is your overall impression of the site?
- Easy to use, straightforward, easy steps, seat election a bit of an issues
- What is your impression of the filter functionality?
- Didn’t see it, (should have asked users opinion on the filters)
- Do you feel this site is current? Why?
- Yes, laid out well, quick selection of options
- What did you like best about the site?
- Including food, never seen that before and a good add on for children
- What did you like least about the site?
- Overall fine, maybe make things clearer
- Is there anything that you feel is missing on this site? (Probe: content or site features/functions)
- Profile icon bigger, more colour (but knows it’s a prototype)
- If you were to describe this site to a colleague in a sentence or two, what would you say?
- Booking engine for movies and includes food,
- Do you have any other final comments or questions?
- Very easy to use and understand
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User #6 Test
Date: | 14 / 01 / 18 |
Location: | Home office |
Time: | 2min 34 sec |
Experience | Expert |
Have you seen this site before? | No |
Just from looking at this site, what kinds of information do you think you could get from this site? Please be specific. | Well it’s clearly a site or prototype for booking Movies, yes, no? |
Table 6: User #6 details
Scenario #1: | |
Observations: |
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Pathway: |
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Table 7: User #6 Results
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